WordPress Daily Prompt: When faced with confrontation, do you head for the hills or walk straight in? Was there ever a time you wished you’d had the opposite reaction?

Neither option is acceptable for me as a creative professional in the greatest city in the world. I’m a problem solver. I’m tasked with listening to clients’ problems and producing solutions they’re eager to pay for, ideally, repeatedly. I don’t take flight or engage in reckless battle when confrontation arises. I use my head and think.

What company would be comfortable paying to have such an impulsive member on the team? Adrenaline is not the answer, anticipation is. I prefer to think through what could go wrong and be prepared for those instances, practicing solutions until I’m confident in a resolution. That’s why professional athletes are paid handsomely: they practice the same move repeatedly until they can be counted on to hit the buzzer-beating shot and bring home the gold. My approach is to evaluate the confrontation and use a known solution, or a version of it, to resolve the issue. No fleeing, no fighting.

Advertisements